This Privacy Policy explains how The Realm IPTV collects, uses, and protects information when you visit our website or purchase services through our billing platform.
Information We Collect
- Account/Billing details: Information you submit to register and purchase services (handled through WHMCS).
- Support communications: Messages you send via support channels (e.g., tickets, email, Telegram).
- Website analytics: Basic usage data (pages visited, device type, approximate location by IP) if analytics are enabled.
How We Use Information
- To provide, maintain, and support your subscription services.
- To process billing, invoices, renewals, and service-related notifications.
- To prevent fraud and maintain platform security.
- To improve our website and customer experience.
Billing Platform (WHMCS)
Purchases and account management are handled through WHMCS. Any payment processing is handled by the payment gateways you select during checkout. We do not store full payment card details on this website.
Cookies
Our site and billing portal may use cookies to keep you logged in, remember preferences, and improve performance. You can control cookies through your browser settings.
Sharing of Information
We do not sell your personal information. We may share limited information only when necessary to:
- Process payments (payment processors/gateways)
- Provide billing/support services (WHMCS)
- Comply with legal requirements where applicable
Data Security
We take reasonable technical and organizational steps to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
- You may request updates/corrections to your account information through the client area.
- You may close your account by contacting support, subject to billing obligations.
Policy Updates
We may update this policy from time to time. Continued use of the website/services indicates acceptance of the updated policy.